I am so flippin' frustrated!
I have had T-Mobile cell service for 5 years now. I actually have never had a bad experience as far as the service goes. However, the equipment I purchased in February has cause me nothing but frustration. I swear, I wanted to throw it through the freakin' wall! It reboots itself constantly and then when it comes back on it won't show the time or date. I have to take the battery out and put it back in at least 3 or 4 times before it does what it's supposed to do. It freezes up and then again, I have to take the battery out. Most of the time it won't diplay my contacts. I have never had so much trouble with a dadgum phone!
So, I called them the end of May and they asked me all these questions, blah blah blah. I get a new phone in 7 days. The replacement phone did THE SAME THING! So, I call them back this last tuesday and I spend 10 minutes on the phone while they ask me the same questions, blah blah blah. They send me ANOTHER replacement phone and what do you know.... it does THE SAME THING! I am so sick of this phone! I have to get it replaced one more time before they will give me another model. I am so irritated I could spit and I think I might!
NEVER BUY A T-MOBILE SHADOW!